Companionship and respite care
We connect families receiving care with a supportive companion. Tailored to your family’s needs, our companionships offer a friendly face, a listening ear, and valuable respite for those caring for loved ones.
Making life more enjoyable
Our carers are more than professionals – they are consistent presences in your life, providing easy companionship. Our companionship and respite services are there for anyone who needs a companion in their home, or out in the community.
Social support and companionship
We offer meaningful company, from a chat over a cup of tea to simply being there when you need us.
Support with activities
Our team can support you in taking part in hobbies, interests or new activities that matter to you.
Outings and community access
We help you get out and about, from seeing friends and joining social events, to shopping trips or visits to the beach.
A rewarding companionship
To us, care is about the relationship. We believe in showing up day after day, building trust and familiarity. When you choose us for your care, our support goes even further, as every act of care helps fund local hospice services.
A little longer
We don't rush our visits – every moment is used to support you.
Notice the small things
Paying attention to the details isn't extra, it's what compassionate care relies on.
Carry it together
Care can feel heavy, but you don’t need to do it alone – we're here to help.
Move with meaning
All our care is intentional, with comfort and dignity at its heart.
Care application process: Step-by-step guide
Our relationship begins the moment you get in touch. From your very first enquiry, we focus on making the process simple and straightforward, shaping our support around your family’s needs right from the start.
Step 1: Get in touch with us
Get in touch using our contact form, email or phone. Choose whatever feels easiest for you.
Step 2: Talk to our experienced care team
A member of our team will get back to you to understand what support you or your loved one needs. We’ll listen, answer questions and start building a plan together, fully tailored around you. At this stage, we’ll also provide a clear quote for the cost of your care.
Step 3: Shape your personalised care plan
We’ll work together to define the practical details – from visit times to how you enjoy your favourite sandwich.
Step 4: Complete your care contract
When you’re ready to move forward, we’ll help you complete your care contract. We’ll then agree on a start date for your personalised care plan to begin.
Step 5: Meet your carers
We’ll always let you know who your carer, or team of carers, will be and when they’ll visit. All you need to do is relax and wait for the punctual knock at your front door.
Step 6: Ongoing support and reviews
We’ll stay in touch and continue reviewing your care as your needs change. Our aim is to ensure you feel truly supported and to make each day brighter, one visit at a time.
Our dedicated team
Our care team receive some of the best training in the industry. From a three-day induction to continuous professional development, we invest in every member of our team so they can build meaningful connections, offer consistent support and make a positive impact within your community.
Professional training
We provide a thorough induction, hands-on training, and e-learning to ensure our carers feel confident, prepared and ready to support people with kindness and skill.
Ongoing development
Through continuous training and recognised qualifications, we help our team grow their skills and strengthen the relationships they build every day.
Our care costs
We believe in clear and honest pricing, so you’ll find our hourly rates below. Although every care plan is personalised to the individual, everyone we support pays the same hourly rate, giving you value and fairness from the start.
This transparent breakdown shows exactly how your care costs are calculated, and if you’d like to talk through your options or create a plan that suits your needs, get in touch.
Care Costs 1 April 2025 – 31 March 2026
Mon – Fri
Sat – Sun
Christmas Day, Boxing Day, New Years Day
1 hour visit
£30
£35
£60
45 min visit
£24
£28
£48
30 min visit
£19.50
£23
£39
Mon – Thurs
Fri – Sat – Sun
Christmas Day, Boxing Day, New Years Day
1 hour visit
£33
£38
£66
45 min visit
£26.50
£30.50
£53
30 min visit
£21.50
£25
£43
Mon – Thurs
Fri – Sat – Sun
Waking night
£300
£350
Sleeping night
£250
£300
Mon – Fri
1 hour visit
£30
45 min visit
£24
30 min visit
£19.50
Sat – Sun
1 hour visit
£35
45 min visit
£28
30 min visit
£23
Christmas Day, Boxing Day, New Years Day
1 hour visit
£60
45 min visit
£48
30 min visit
£39
Mon – Thurs
1 hour visit
£33
45 min visit
£26.50
30 min visit
£21.50
Fri – Sat – Sun
1 hour visit
£38
45 min visit
£30.50
30 min visit
£25
Christmas Day, Boxing Day, New Years Day
1 hour visit
£66
45 min visit
£53
30 min visit
£43
Mon – Thurs
Waking night
£300
Sleeping night
£250
Fri – Sat – Sun
Waking night
£350
Sleeping night
£300
*If you require two carers the cost will be doubled.
“Nestwell Home Care (formerly Martlets Care) professionals provide a great quality service of care to those who need assistance from their own home. I could not wish for better care to be provided to me and it has promoted my independence to continue to be able to live at home.”
I joined Nestwell Care in 2017 (then Martlets Care) after 29 years as a primary school teacher. I am now a senior care professional. My duties vary and may include providing personal care, shopping, preparing meals, assisting with medication and exercises and providing companionship.
Although I work independently, I am always part of a wider team with my fellow care professionals, Martlets palliative care team and the clients and their families.
As a Nestwell Care professional, I feel valued and appreciated within the community. I know that the job I do makes a difference to peoples well being and the quality of both theirs and their families lives – and that does me good too!
“Nestwell Home Care (formerly Martlets Care) Professionals provide a great quality service of care to those who need assistance from their own home. I could not wish for better care to be provided to me and it has promoted my independence to continue to be able to live at home.”
I’m a proud Nestwell Home Care (formerly Martlets Care) carer, the best part of my role is the satisfaction of helping people, and giving something back as they looked after my beloved brother in the past.
We all give 100% to our clients – they are given person centred care as we believe everyone is their own person and not just a number or a name. I love the empathy from the Nestwell Home Care team, including the resources provided to both carers and clients.
“Nestwell Home Care (formerly Martlets Care) professionals provide a great quality service of care to those who need assistance from their own home. I could not wish for better care to be provided to me and it has promoted my independence to continue to be able to live at home.”
I’ve only been in the care industry for 18 months, after deciding I wanted a career change. To say I love my job with Nestwell Home Care (formerly Martlets Care) is an understatement, the people I meet and the gratitude they show make it so worth while. The job entails so many different things from making people comfortable in the palliative side to giving people more independence by helping them do their weekly food shop. Each client has different needs and different care plans, which makes my job variable every day.
FAQs
Discover the answers to common questions about our care services and how we can help.
You can reach us through our contact form, by email or by phone. Just choose whatever feels most comfortable for you.
A member of our team will get in touch to understand what support you’re looking for. We’ll listen, answer your questions and begin shaping a care plan that’s fully tailored around you.
Yes. We can support you with trips outside your home, whether that’s a GP appointment, a visit to the shops or simply going out for a coffee.
We can administer prescribed medication with approval and follow clear, tailored charts to make sure nothing is ever missed. Our carers double-check that each dose is taken correctly, at the right time and in the right way.
We can help prepare medication if packets are hard to read or open, and offer gentle reminders when needed. We administer tablets, liquids, creams and patches, but not injections, as these must be carried out by a nurse.
We take full responsibility for medication only when no other party is involved, to keep things safe and consistent.
No. Our care is available to anyone who needs support with daily living at home. You don’t need a particular diagnosis or specialist condition to join us.
Yes. We’re part of Southern Hospice Group, which includes Martlets, St Barnabas House and Chestnut Tree House. As a social enterprise, all our profits are reinvested into supporting local people with life limiting conditions. We’re based at Martlets Hospice and proud to be part of the wider Southern Hospice Group.
We don’t provide short-term cover for things like holidays or one-off appointments. Our focus is on personalised, ongoing care plans. If you have a specific situation, let us know and we’ll see what we can do on a case-by-case basis.
Yes. We have a clear fee structure for private clients, but some people are funded through the NHS Continuing Health Care package.
Yes. We’re based in the same building and work closely with the hospice team. When we share a client, we stay in regular contact about care needs, diagnoses and medication to make sure that support is coordinated and truly right for them.
Let’s talk about care
Every conversation starts with listening. Tell us what you need, and we’ll explain how we can help. You can reach us by phone, email, or by completing the form below.